Company Description

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. 

Got your attention? Read on…

We put people first. It’s all about you…

You’ll have a minimum of three years' experience in a similar role, overseeing reception and security operations. Holding an up-to-date Front Line SIA License, including door supervision, is essential for maintaining regulatory compliance and ensuring the safety of our premises and personnel. Proficiency in office software such as Microsoft Office or Google Docs is desired for efficient administrative tasks, enabling smooth communication and documentation within the team. Experience with IT systems for access control, site patrolling, and emergency responses is a definite advantage, as it streamlines security protocols and enhances response times in critical situations.

We work together as a team. Your team and the people you work with…

Due to our continued growth, we are looking for a committed, devoted and hardworking individual to take on a new Security & Reception Supervisor position. You’ll be managing and developing a team of Security and Front of House individuals ensuring the best experience for all visitors and employees.

We deliver progress. What you’ll do and how you will make an impact…

• Oversee reception activities to ensure phones are manned and answered in a timely and courteous fashion

• Ensuring all front of house processes such as post and courier services are running smoothly and efficiently

• Use of systems for access control, site patrolling, emergency responses

• Ensure surveillance and monitoring of Closed Circuit Television (CCTV) systems, fire alarm and intruder alarm systems are managed and maintained correctly

• Ensure procedures are in place for the control and issue of keys / passes

• Emergency Services Liaison and responsible for any familiarisation visits

• Lead on first aid and fire safety response including first aid stocks, fire safety equipment and any PPE requirements 

• Instigate call-out procedure in the event of a Major Incidents

• Management and operation of the car park enforcement procedures

• Providing routine investigations and reports which are compiled in a timely manner and to a consistent standard

• Support on people / travel safety procedures and point of contact for emergency care

• Ensure the security and reception teams have regular training updates and ensure all security staff are SIA Licensed and oversee the SIA licence renewal process

• Responsibility for dawn raid training and support on processes and procedures around dawn raid events

• Work closely with the Cyber Security team on audits and procedures as well as carry out physical audits of our sites

• Work closely with the reception team supporting their security knowledge, best practice and security guidance

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: 

• An industry benchmarked salary. We’ll share it during your first conversation.

• Share Options and a Save as You Earn scheme.

• Discount on our services and you get our coveted Cashback Card for free. 

• A matched contribution pension scheme and life assurance up to 4x your salary.

• Family-friendly policies, designed to help you and your family thrive.

• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.

• Belonging groups that help UW shape an even more inclusive future.

• A commitment to helping you develop and grow in your role.

Apply here!  

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Additional Information

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. If you need any help, support, or advice at any point during the hiring process please just let us know.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

EDF Energy  

EDF  

Severn Trent  

Dŵr Cymru Welsh Water  

Yorkshire Water  

Centrica  

RWE  

National Grid  

Uniper  

Vattenfall