Who are we?  

Humanforce provides the market leading, employee-centered, intelligent, and compliant HCM (Human Capital Management) suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM and HR without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including stadia, events, aged care, hospitality, retail and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for frontline and flexible workforces by offering a compelling employee value proposition and great work effectiveness. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Sales Development Representative that  will contribute to our continued growth throughout EMEA.  

You will be joining a small but mighty team focused on enterprise opportunities, reporting into the EMEA Sales Director and playing an integral role in driving net new business at Humanforce.  

Who you are?  

The Sales Development Representative (SDR) will be focussed on outbound prospecting and converting leads into pipeline opportunities. 

You are a motivated sales professional who has had proven success of growing territories, you are a problem solver and a natural networker that will bring the Humanforce story to life in your territory focusing on key customers and partners.  

You have the experience and ability to manage strong internal interlocks and work cross functionally with a view to driving amazing customer outcomes 

What you will do?  

• Conduct outbound prospecting to identify qualified sales opportunities. 
• Meet business-defined key performance indicators (KPIs) such as number of calls, emails, sales accepted opportunities, etc. 
• Utilize outbound prospecting automation tools to effectively manage activities. 
• Collaborate with our teams to hone and develop new and meaningful outreach strategies. 
• Learn and speak about multiple solutions and value propositions. 

• Learn common objections and be able to address them with prospects. 
• Be a regularly contributing member of daily and/or weekly team meetings. 
• Research and identify potential customers through various data sources. 

Responsibilities?  

• Identify and build a pipeline of potential customers  
•  Maintain accurate and timely reporting in Salesforce and other systems. 
• Drive outreach and engagement through hit lists of potential clients and execute outreach campaigns using various communication methods, including cold calling, attending events, email marketing, and social media engagement.  
• Stakeholder engagement - establish relationships and negotiate with key stakeholders and decision makers to close deals effectively.  
• Effectively communicate and articulate the value of Humanforce solution, aligning them with the business objectives and interests of the potential customer  
• Adhere to internal processes and guidelines to ensure strict compliance with all relevant regulatory and cultural requirements. 

Some ‘nice to have’s:  

• Experience in Human Capital Management industry encompassing Workforce Management, HR and Payroll 

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  

• We are good Humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to LinkedIn Learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant.