At Cambridge Healthcare Research [CHR], we partner with the world’s largest biopharmaceutical companies, supporting their commercial and strategic decision-making. We employ rigorous primary and secondary research to ensure we provide our clients robust market analysis and actionable recommendations. We strive for quality in everything we do, through accountability, passion, and dependability.

The Opportunity

Vox.Bio is the market insights division of Cambridge Healthcare Research, the trusted partner for every healthcare decision-maker.  Building on CHR’s ‘The Power of Knowing’ philosophy, our shared aim is to help the brightest ideas reach patients.

We are now seeking a dynamic and results-driven market insights professional to join our team. The ideal candidate will possess a strong background in human-centered product design, business development, commercial understanding, and leadership. Reporting directly to the Head of Vox.Bio and working closely with the entire team, the Associate Director will play a crucial role in driving growth, expanding Vox.Bio’s market presence and fostering a culture of excellence within the team.

Requirements

What You Will Bring To Vox.Bio

• Degree in Business, Innovation and Technology Management, Marketing, Health or Life Sciences, or a related field.
• A background in strategic consulting built up through industry experience and/or through appropriate academic qualifications, i.e. experience in market research, business intelligence, product marketing or product management roles within the Medical Technology, Life Science and/or Digital Health sectors.
• Exposure, experience or expertise in applying Design Thinking principles, human-centered design, Jobs-to-Be-Done framework, Systems Thinking principles; experience with their integration into client offerings (e.g. workshops) is advantageous.
• Experience in Business Development and consultative selling of services to international companies in the Pharma, Healthcare and Life Sciences sectors for projects up to £0.5M and larger in value and negotiating them effectively.
• Experience in using, designing and innovating market research methodologies to ensure high value and high quality insights.
• Strong analytical skills and proficiency in data analysis tools and techniques.
• Demonstrated ability to work collaboratively in a cross-functional team and enjoy nurturing a healthy team spirit, both on and off of projects.
• Exceptional communication, presentation and interpersonal skills. Ability to clearly articulate ideas and offer unique solutions to challenges, both verbally and visually.
• Ability to navigate a dynamic, fast-paced environment – independently and as part of a team.
• Knowledge of healthcare regulations and standards is a plus.
  
  

What You Will be Doing

Project Management:

• Ensures realistic resource and cost plan is created, in order to assure project quality throughout delivery.
• Manages scope actively with the client, together with the Project Lead to support negotiations
• Oversees project delivery and manages the team to ensure no significant over-burn on project hours, and to promote efficiency within the project team
• Supports the Head of Vox.Bio to put in place appropriate quality control processes and ensures these are adhered to across the project team
• Ensures overall quality expectations are communicated, understood and achieved.
• Drives a team ethos on projects.
• Monitors communications between the team and the client.
• Collaborates with clients to understand customer pain points and provide recommendations for product improvements.
• Demonstrates flexibility in communication style; often taking time to understand the client and their preferred style.
• Client-orientated, with a commercial mindset and ability to challenge and ensure compelling and actionable narratives are built.
• Identifies new product and service offerings, through client engagement and a deep understanding of industry challenges

Business Development:

• Oversee pre-sales meetings to understand client needs and be responsible for defining the project plan for proposals and bids.
• Generates business opportunities and leads proposal development.
• Co-develops a comprehensive account management and business development plan for fee growth aligned with annual targets, in collaboration with key stakeholders.
• Collaborates with Business Unit Leaders (BULs) to create integrated plans supporting their teams' objectives.
• Identifies and capitalises on new growth segments or customer types, devising execution plans for engagement and conversion.
• Works collaboratively with division heads, marketing, communications, and the CCO to set and surpass quarterly business targets.
• Provide support for project delivery, leveraging your expertise to enhance our core offering.
• Continuously engages with and analyses key business development metrics, as outlined in the business plan.

People Development:

• Formal line management responsibilities for a range of junior to senior roles.
• Partners with People and Commercial teams to instil a commercial mindset and behavioural change in client engagement.
• Helps develops training programs to equip the team with business development skills and the ability to identify growth opportunities.
• Provides coaching and mentorship to colleagues, setting high standards for performance and professional development.
• Develops and grows junior talent and challenges people to reach their potential.
• Recognises team success, in order to build on strengths and boost motivation.

Leadership:

• Participates actively in cross-functional commercial leadership groups, contributing to strategic decision-making and execution.
• Serves as a visible leader for your direct reports and the entire Vox.Bio team, driving initiatives that transcend existing organisational structures.
• Acts as a catalyst for positive change, supporting the company's ongoing growth and development.
• Stays updated on industry news, technological advancements and emerging trends in Pharma, Medical Technology and Digital Health.
• Attends industry conferences and networks with professionals to gain industry insights.

Who We Are

At CHR, we pride ourselves on a culture that nurtures the talented and the curious, helping the inquisitive and the ambitious to develop skills which will help them grow as people, within a dynamic team environment. 

Holistic perspective: Whether it’s looking at a situation with fresh eyes, listening to unheard voices, or leaving no stone unturned, we pride ourselves on bringing a critical and well-rounded perspective that helps colleagues and clients alike reach the next level.

Passionate about progress: We’re passionate about making progress in healthcare. We invest our enthusiasm in everything from exploration to outcome so that we can use our spark to ignite others and amplify our own impact.

Applied curiosity: As serial learners, there’s nothing we enjoy more than to ask questions and uncover opportunities. Seeing every challenge as a chance to improve our understanding, we’re happiest when applying our curiosity.

Collegiate camaraderie: We pride ourselves on our ability to make strong connections. Whether we’re inspiring each other internally, or becoming an extension of our client’s expertise, we know that collaboration is the key to success.

CHR for Society: We believe that a great business is not just about revenues and profits. It’s also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world – we want our employees to not only build fantastic careers, but also to know they have the ability to positively impact society along the way.

Benefits

Compensation & Benefits

Annual compensation: £70,000 - £75,000 per annum.

The CHR Head Office is situated close to the Cambridge Science Park and has a second office in Shoreditch, London. With an opportunity to work at both locations within our hybrid working model, we offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes:

•       Annual bonus

•       Private Healthcare and Life Assurance

•       Contributory Pension Scheme

•       Cycle to work scheme

•       Personal fitness allowance

•       A collaborative and stimulating leadership environment

•       An opportunity to make and influence decisions that will drive CHR forward

Equality, Diversity and Inclusion

We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Hiring Process

For more info on a career with us, please visit our website; https://camhcr.com/careers/ or reach out to our Talent Acquisition Manager directly at; amanda.dowie@camhcr.com

Control Risks  

Sia Partners  

Atlean World  

dss+  

Roland Berger  

Dahhan Business services  

ASSYSTEM  

PA Consulting  

Grayce  

Kroll