Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your Role:

As a Global Relay DevOps engineer you will be integrated with a software engineering team to develop on premise ('on-prem') solutions including working with Hadoop based technologies. Your role will involve designing, implementing and supporting automated, scalable solutions.  Your contribution will have an immediate impact of enabling efficient delivery of world leading software to our customers.  The role involves cross-team collaboration; you will be working closely with members of your own team as well as other development teams and key stakeholders to ensure seamless delivery of software.

Your Job:

Given the varied nature of the role, your time will be split working across the following areas:

• Automation: Designing, enhancing and implementing reusable CI (Continuous Integration) & CD (Continuous Delivery) solutions using industry best current practices.
• Operations: Monitoring and ensuring smooth operation of production and test environments by building dynamic dashboards and alerting rulesets
• Collaboration and Sharing: Collaborating with cross functional teams and finding opportunities to automate their requirements early in the development lifecycle. Sharing your knowledge and solutions within the DevOps community to maximise efficiencies and standardisation.
• Service Reliability: Troubleshooting and problem solving by reviewing dashboards and logs to resolve issues and putting in solutions to stop them from reoccurring.
• Deployments: Writing and running deployment automation tools using helm, ansible, or other configuration management systems
• Platform Integration: With technologies such as Hadoop and Kubernetes 

Some of the technologies that you will interact with include:

• Containerisation and virtualisation: Docker, Kubernetes, VMWare
• Operating Systems: Linux
• Build and deployment automation: Jenkins, Bitbucket, Maven, Helm
• Instrumentation and monitoring: Loki, Prometheus, Grafana, Mimir
• Languages and frameworks: Bash, Java, Groovy, Go, Python
• Big data technologies: Cassandra, ArangoDB, Hadoop, Kafka, MongoDB, Ceph

Where you have knowledge gaps, training and mentoring will be provided.

About You:

You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems.

Minimum 3 years of experience with at least one of each of the following:

• Python, Java, shell scripting
• Linux
• CI/CD tools such as Jenkins, Bamboo, GitLabCI, CircleCI, TravisCI
• Container technology such as docker
• Kubernetes or OpenShift
• Experience applying DevOps practices within the software delivery lifecycle
• Experience in an operational environment with a solid understanding of distributed systems and troubleshooting network-related issues
• Excellent understanding of software delivery practices such as Git branching models and configuration management
• Experience of working in a microservice-oriented environment

It is nice if you have the following:

• Experience working with Configuration Management tools such as Ansible, Helm, Puppet
• Experience working with VMWare
• Excellent knowledge of writing Jenkins deployment pipelines, using groovy and Jenkinsfiles
• Working knowledge of Kafka
• Practical experience of software delivery practices such as feature toggling, no-downtime deployments and blue-green deployments
• Knowledge of security best practices within the software development lifecycle
• Experience with agile development methodologies
• Excellent knowledge of build tools such as Maven/Gradle
• Experience working with relational or NoSQL databases

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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