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Consultant - Telecom at Infosys Consulting - Europe
London, United Kingdom


Job Descrption

About Infosys:

Our industry-leading multi-cultural solutions are helping some of the largest global firms realize operational excellence and tangible benefits in this radically evolving landscape. You’ll have a passion for strategy, architecture and the latest technological breakthroughs. In this team you’ll be able to see your own ideas transform into breakthrough results for some of the largest companies around the world. This role presents you with an opportunity to make a real difference.

Allow us to introduce ourselves -

  • Infosys Consulting is annually recognized as one of the UK’s top firms by the Financial Times and Forbes Consulting is considered as one the most popular and prestigious industries to work in, a feat which is confirmed year after year by several highly renowned surveys
  • We offer multifaceted roles, which differ from project to project
    Professionals who tire of repetitive tasks and prefer to find intellectually challenging responsibilities will find working as consultant greatly fulfilling
  • You’ll be working in truly diverse teams
    Consultants are expected to operate well in diverse, often global teams, and to work collaboratively with like-minded ambitious professionals
  • Career development and a steep learning curve
    An important aspect valued by professionals is the extensive career development opportunities and steep learning curve within consultancy firms

Discover a culture of growth, collaboration, and great fun along the way

Infosys Consulting strives to empower their employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organization and beyond. You’ll discover an inclusive and collaborative culture, working alongside highly motivated colleagues within a learning focused work environment. By joining Infosys Consulting you’ll play a critical role in our successful growth story – we’re looking forward to taking this journey with you.

Requirements

·       Client Relationship and Development:

  • Regularly interacts with clients, including clients at senior levels
  • Expresses himself/herself well to clients and answers questions fluidly
  • Earns client’s respect

·       Client Delivery:

  • Delivers high-quality client outputs on time, more or less independently
  • Seeks advice and counsel where needed
  • Begins to mentor and direct the efforts of others

·       Practice and Firm Development:

  • Plays a key role in practice or firm-building activities
  • Regularly attends Third Friday.

·       Consulting Behaviours:

  • Works independently with minimal oversight. 
  • Identifies and seizes opportunities by taking decisive action
  • Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary.
  • Demonstrates learnability.  Shows willingness to step outside of comfort zone and take on new challenges and responsibilities.  
  • Engages in firm and practice building. Attends Third Friday, supports recruiting, participates in firm or practice level initiatives.  

. Core Consulting skills

  • Masters written and oral communication skills – Minto/Pyramid principle, storyboarding, professional writing, presentation basics.  Under guidance, makes convincing presentations and puts forward own ideas.
  • Masters basic analytical skills – process mapping, pareto analysis, cause and effect analysis (fishbone diagrams), spider diagrams, etc.
  • Masters basic client relationship skills.  Uses effective questions and builds rapport.  Actively listens to and responds to counterpart's needs.

   . Beneficial to have below technical skills:

  • CRM (iSeries and Salesforce - Vlocity) and Matrixx OCS Billing and Mobile Applications
  • IBM i-Series/AS400 and Mainframe
  • BSS/OSS architecture.
  • Migration to Cloud – Migrated Legacy (I-Series)
  • Transformation of B2B Stack to the Salesforce Cloud.

Benefits

  • Competitive compensation and performance-based incentives.
  • Opportunities for career advancement and professional development.
  • Comprehensive health and retirement benefits.
  • Inclusive and collaborative work environment.

Posted on 25/04/2024


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INFOSYS CONSULTING - EUROPE
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