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Customer Service Operator - Part Time at HealthHero
Bracknell, United Kingdom
Job Descrption
Customer Service Operator
Office-based, Bracknell, Berkshire
£12.00 - £13.00 per hour
Working hours: 15:00 - 23:00 Friday, Saturday & Sunday
HealthHero is a leading digital healthcare provider, revolutionising the way people access and receive healthcare services. As a Customer Service Operator, you will play a vital role in providing exceptional customer service and support to our patients and healthcare professionals.
About the Role:
- Answer incoming calls and respond to customer queries
- Book appointments and provide support to patients, GPs, and other healthcare professionals
- Process prescriptions, referral letters, and other health documentation
Requirements
About You:
- Excellent customer service skills, with a friendly and helpful attitude
- Strong communication skills, both verbal and written
- Computer literate with proficiency in Microsoft Office
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Experience in customer service or call centre roles is a plus
- Ability to maintain patient confidentiality and adhere to data protection regulations
- Strong problem-solving skills and attention to detail
Benefits
You will receive ongoing training and support
Opportunity for career progression
Company Pension scheme
Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
20 days holiday +8 days bank holiday (pro rata)
Free parking
Complete form below to directly Send your CV / Linkedin Profile to Customer Service Operator - Part Time at HealthHero.
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