Samsung SDS America is looking for an experienced Systems Administrator to join our R&D Lab Support team. In this role, you'll be tasked with ensuring the smooth operation of hardware, software, and related infrastructure within our R&D environment. Your primary focus will be on enhancing system stability and performance, bolstering security measures, and maintaining continuous system health monitoring. Your responsibilities span across Linux, Windows, and application systems crucial to our infrastructure and R&D activities. This role encompasses system administration, operational support, maintenance, and contributions to ongoing research and development efforts to ensure uninterrupted operations and drive innovation forward.

This is an onsite position at our office in San Jose, CA.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace.  We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Responsibilities:

• Install, configure, operate, and maintain Linux, Windows, and application systems that support IT infrastructure and R&D activities.
• Perform System Administration tasks, including system operations and support, maintenance, and R&D activities to guarantee continuous system operation.
• Continuously monitor system health and performance, proactively identify and troubleshoot potential issues.
• Implement and maintain security measures to protect systems and data from unauthorized access and threats.
• Perform system upgrades and installations, ensuring compatibility and minimal disruption to users.
• Document system configurations, procedures, and troubleshooting steps.
• Collaborate with IT colleagues and R&D teams to understand system requirements and provide technical support.

• Participate in the physical aspects of system management, including installing new hardware, migrating existing servers, and racking/stacking equipment.

Requirements

• 5+ years of IT related experience with system support.
• High School Diploma.
• Proven experience with Linux, Windows, and various server administration tools.
• Strong understanding of networking concepts and protocols.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills (written and verbal) for interacting with both technical and non-technical personnel.
• Familiarity with web-based technologies (reverse proxy servers, SSL certificate configuration, three-tier architecture, service-oriented architecture, enterprise service bus, HTTP, browser differences).
• Ability to lift 50 lbs. and perform physical tasks associated with hardware installation and migration (Rack and Stack).
• Able to move servers to and from main DC to the colocation and labs

Preferred:

• Bachelor's degree in a technical field (Engineering, Computer Science)

• Certification in CompTIA Linux+, RHCSA, and/or RHCE

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.