Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.

Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
• Competitive Salary
• Bonus scheme
• Health Care Package
• Contributory pension plan
• Life Assurance
• Employee Assistance Programme
• Generous annual leave increasing with service.
• Flexible benefits programme
• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for a Continuous Improvement Manager (for a fixed term of 12 months) to work within our Procure-to-Pay Department at our Telford location. It’s a fantastic opportunity to join an exciting team, and we’re looking for experienced individual to help us to identify opportunities for continuous improvement initiatives both tactical and strategic in collaboration with various stakeholders. You will drive integration within the Shared Service Centre Procure-to-Pay, optimising processes and providing functional support.

Your challenge for the Continuous Improvement Manager:-
•Lead, manage and implement assigned improvement initiatives (deliverables, outcome, success) and ensure that excellent engagement, stakeholder satisfaction and customer experience is achieved.
•Design improvement projects based on gained insights on areas of improvement, set KPI’s and monitor improvement projects.
•Consult with GPP to drive Project Portfolio Management (PPM) reporting solid line to Head of P2P (transition period).
•Consult with GPP and align with PO/GPO to drive new entry process of GSS; incorporate new processes within GSS.
•Define, communicate and implement in alignment/collaboration with PO/GOP new processes or increased volume of existing processes on an operational level.
•Implement change management activities
•Drive process optimisation, automation, harmonisation and standardisation on an operational level; in alignment/collaboration with PO/GPO.
•Scope “to-be” process implementation based on improve/control phase in alignment/collaboration with GPO/PO/PE and local experts.
•Conduct cost-benefit analysis for improvements.
•Provide additional support and/or participate in special projects and initiatives as and when required.
•Responsible for operational performance of Area of Specialisation (Procure-to-Pay) to ensure delivery against KPI’s and SLA’s.
•Responsible for applying knowledge and expertise in Area of Specialisation (Procure-to-Pay) to address and resolve complex issues and escalation.

Key skills & experience for the Continuous Improvement Manager:-
•University/college level or equivalent advanced certifications and experience in Business/Finance/Technologies or other Area of Specialisation ie Process Optimisation and/or Project Management
•Knowledge and experience with (or interest in pursuing) Lean Six/Sigma/Agile/PMBoK/Prince or other project and process management methodologies.
•Highly computer literate across business suite of applications e.g MS Office and Project Management and/or Process Technologies.
•Exceptional communication skills
•Excellent stakeholder engagement skills.
•BA or BI and/or change management experience would be beneficial.
•Proven success in the delivery of process optimisation initiatives or project delivery support.
•Fluent in English or German (bi-lingual is advantageous) and knowledge of other languages/language learning capacity also advantageous.
•Ability to travel nationally/internationally is preferable but not mandatory.

The Process
If you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk
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