Looking for more than a job?

A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope so.

What you’ll do

Network Development & Aftersales is responsible for providing the foundations for commercial success with the best partners in the best locations with the best facilities for the services offered. We also provide the supporting framework for an outstanding experience through the ownership of a Volvo, from warranty and recalls, through to parts logistics, service plans, roadside assistance and more. Finally, we are responsible for the commercial performance of aftersales, maximising revenue and profit from parts and accessories, be that delivered through one of our Authorised Repairers or, where a customer chooses to go outside our approved network, by ensuring that they use genuine Volvo parts. This includes the development and implementation of our market leading trade parts strategy with associated direct contractual relationship and e-commerce platform.

As Parts Pricing Analyst your primary focus is to ensure that our prices and product ranges within our Accessories, Parts and Trade programmes are and remain aligned with our core D2C, B2B and Retailer strategy to enable achievement of our aftersales commercial objectives. This is an exciting opportunity to be part of a team that helps drive the consumer experience through their online and Retailer purchasing journey as well as support future VCUK volume and Aftersales profit growth.  

Your key deliverables will include:

• A key role in providing parts and accessories data analytics, generating appropriate actions, initiatives, and business cases to optimise efficiency, sales and profitability
• Undertake Trade parts price competitor analysis to ensure that our offer is competitive within the B2B and Wholesale Trade marketplace
• The development, monitoring and analysis of the Power Bi and reporting tools
• Responsible for maintenance and development of Accessory packs, both D2C and local UK Accessories including pack building and pricing strategy
• Maintaining pricing updates from VCC central and working closely with VCUK suppliers to ensure Accessories Sales Driver is always up to date
• Review part number supersessions from VCC to ensure that part numbers are current within the VCUK systems
• Work closely with VCC central to maintain D2C channel A code/P code packs on Accessories parts and price changes
• Actioning communications and Newsflashes from VCC Central Accessories and taking action accordingly
• Ownership of ProdNew Inbox – review daily, investigate and respond to Retailer or customer queries
• Investigation and filtering of all queries on Retail, Trade and Trade B2B parts, Accessories, and pricing
• Processing requests for approved pricing adjustment reimbursements through Web Promotions
• Raising purchase order requests and goods receipt
• Responsible for the maintenance and uploading of relevant Inside Volvo articles
• Working closely with Daventry Local Parts team on stock levels and pricing
• Responsible for Merchandise stock and pricing - including staff purchase requests
• Develops and maintains good relationships with direct team, Trade B2B team, Bodyshop Team, suppliers, stakeholders, and Retailers
• Continuous review of processing efficiency and control effectiveness, ensuring maximum efficiencies are delivered within all processes
• Continually evaluates the effectiveness of the function and seeks to improve 

What you’ll bring

The successful candidate will have: 

• Strong IT skills particularly MS office, PowerPoint, Excel, Power BI and other order management software applications
• You will have a real passion for problem-solving and the curiosity to understand business challenges and deliver innovative solutions
• Ability to analyse, interpret and draw conclusions from data
• Excellent communication and interpersonal skills, both written and spoken
• The ability to manage multiple tasks
• Excellent organisation and time-management skills
• Strong written and verbal communication skills
• Be comfortable prioritising workload to meet deadlines
• High attention to detail and passion for delivering quality work
• An enthusiastic and agile approach to work
• Confident with presenting information to key stakeholders and to a variety of people
• The ability to create reporting suites that will offer insight into sales and pricing performance
• Excellent customer-service skills to respond to and resolve Retailer parts pricing queries
• Demonstrate proactiveness in identifying opportunities to improve parts and accessories pricing strategies

Most of all, you share our values and can see everyone's potential. Your warm personality and eagerness to collaborate will be welcomed by all of us! 

Benefits & Life at Volvo Car UK:

• Salary of £34,000 - £38,000 per annum
• Competitive salaries that are reviewed and benchmarked annually
• Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals
• Hybrid working in our agile, state of the art offices or from home when convenient for you and your family 
• Everyday flexible working Monday-Friday, 7am-7pm depending on business needs
• 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days 
• 15 days’ work from anywhere in the world policy
• 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child’s 3rd birthday
• Matched pension contribution up to 5%
• Wellbeing benefits such as Health Cash Plan and Life Assurance
• 2 paid volunteering / charity days per year
• Access to our preferential employee lease car scheme for you and your family 
• Subsidised onsite restaurant plus free refreshments and snacks 
• Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.
• A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform
• Discounted shopping site with 100s of brands and online retailers

Diversify our future: Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference.

Want to know more? We hope so

We’d love to receive and review your application. If you want more information about the role and its responsibilities or simply to learn a bit more about the team, please reach out to leigh.craddock@volvocars.com.

Volvo Cars - Driving change together

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential.

For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You’ll also enjoy a culture and benefits package that’s made us one of the world’s most awarded and progressive employers.

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