Business Unit Description

Why PwC

Established in the region for over 40 years, PwC Middle East employs over 6,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
 

Business Unit Description

MERC "Middle East Resourcing Center" Business Unit is the deparmtment responsible for supporting the operations for the Consulting Line of Service. The department focuses on multiple competencies such as Resourcing, Business Development, Talent Aqusition & Recruitment, Human Capital, Communications, and Central Finance. MERC Consulting team contributes in the achievements of the consulting line of service by providing the backend support required to delivere high end results to our clients.

Job Summary

Consulting R&Q plays a key role as an enabler in supporting Middle East Consulting (“Consulting”) to achieve its strategy. Our Consulting practice has grown significantly on the back of an increasing number of multi-million-dollar, multi-territory, technology enabled transformation projects. Increasing use of contingent workforce, lower cost network firms and service delivery centres and more innovative commercial models have added complexity and increased contractual and delivery risk. Furthermore, our clients’ expectations about what we are responsible for often exceed our contractual responsibilities, which needs careful management. Our engagement teams need close guidance and support from trusted advisers in R&Q to manage these risks while protecting our reputation and brand.

Roles & Responsibilities

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Acting as the first point of contact for queries from consulting engagement teams, providing timely and solution-focused pragmatic advice.
• Supporting the pursuit of large scale transformation opportunities, working alongside the engagement and Consulting leadership and other risk management functions.
• Negotiating with clients on contracting challenges, with support from OGC and senior stakeholders in the business.
• Participating in internal governance forums for high value and higher risk engagements to support teams to manage contracting and delivery risks
• Participating in special projects to deliver the continuous change that is needed to improve the quality outcomes and profitability of Consulting.
• Delivering training to partners and staff across Consulting, including one-to-one sessions and seminar-based training.
• Building trusted relationships across Consulting and other support teams, acting as a dedicated business advisor to Partners and Directors.
• Coaching new joiners and junior team members.

Additional Roles & Responsibilities

Skills and Competencies

• Interest in understanding the types of risks Consulting faces – reputationally, financially, permissibility of services – and how these are mitigated or managed by the firm.
• Experience of implementation/governance of enterprise applications such as SAP S/4 HANA, Oracle EBS/Fusion, Salesforce Customer 360 , Microsoft Dynamics 365
• Experience of working in risk management in a Big 4 environment
• Be a self-starter who is proactive and flexible and has a positive attitude
• Ability to provide pragmatic advice, whilst protecting the firm by understanding the importance of the firm’s ‘red lines’.
• Be able to work both independently and as a team, with good project management skills, able to prioritise and manage multiple projects at a time while working to agreed deadlines.
• Be creative and willing to think of new and innovative approaches to our work.

Educational Qualifications & Certifications

Education: Bachelor’s degree in finance, economy or relevant major with a preference for a Masters.
Years of Experience: 6 + years of experience preferably with a background in consulting.