A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

The Sr. Business Analyst will work closely in collaboration with functional partners, architects, and other business analysts to analyze, design, and optimize business processes by configuring and/or integrating customized SAP solutions. This position will act as the Subject Matter Expert for all SAP Production/Operations activities; and will lead and manage projects that support the improvement of the SAP application (with regard to respective, assigned modules), responsible for facilitating a project through initiation, planning, execution, and closure. Additional activities include system support, maintenance, and user training.

Position Summary & Responsibilities

• Serve as a system owner for assigned SAP business modules from requirements, facilitation, documentation, to execution of changes.
• Develop and document operational and technical processes, functions, and procedures involving assigned SAP business systems modules. Develop and deliver clear, concise, and effective end user training and associated training materials.
• Analyze and develop improvements to existing manual and computerized operational procedures involving business systems information processing. Work closely with business partners to fully understand user functionality, pain points, and areas of improvements within the application.
• Perform complex functional configuration, modification, and testing tasks involving assigned business systems modules; design SAP solutions to facilitate system integration, enhanced functionality, and user-friendly interfaces.
• Architect the integration of SAP modules to enhance business processes; customize existing programs and build new programs to support a single instance SAP-integrated platform.
• Evaluate IT infrastructure and capabilities; facilitate cost-effective improvements.
• Serve as primary technical system support (of assigned business modules) to end users, maintaining a high-level of customer satisfaction. Troubleshoot, diagnose, and fix system issues for the system and end users as needed. Track and document CAPAs as required to meet compliance requirements.
• Facilitate and support the delivery of special projects and small enhancements; act as the Digital lead to coordinate all phases of projects associated with assigned modules.
• Collaborate with third-party system integrators (SIs) to implement SAP and operate as the Resilience functional lead to such efforts.
• Build and operate a GxP ERP validation approach in collaboration with Security, Digital/Cloud Operations, and Digital Quality to ensure the system is always in a state of control and compliance.

Minimum Qualifications

• SAP expertise in one or more SAP Business Modules (MM/IM/WM; PP/PM)
• Demonstrated comprehensive knowledge of end-to-end supply chain manufacturing (life sciences preferred) processes
• Demonstrated understanding of system development in cloud environments, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS)
• Familiarity with CSV methodology and practice in a pharma system landscape
• High degree of comfort working with management and managing expectations in a fast paced, dynamic environment that comes with being part of a new product team.
• Professional oral and written communication, presenting to senior level audiences containing one or more decision maker (s).
• Ability to travel onsite as needed.

Preferred Qualifications

• Bachelor’s degree
• 5 - 7+ years of SAP experience (architecting and delivering SAP ECC and/or S/4HANA solutions)
• Knowledge of MES and Serialization systems a plus
• SAP S/4HANA experience a plus
• Understanding of Life Sciences regulatory requirements (e.g., FDA, GxP); experience implementing SAP solutions with compliance considerations

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.