ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

About The Job

The Sr. Strategic Analytics Manager professional will play a critical role in supporting the growth of ConsumerAffairs. This role is a hybrid of traditional jobs in strategic planning, sales & marketing strategy, business operations, analysis, & reporting.

This role will be responsible for the daily data aggregation, data health, analysis, and reporting used to power the sales and marketing organizations, Sample projects include developing strategic presentations for partner conversations, creating models for pricing recommendations, evaluating growth opportunities, business planning and regular review of key performance metrics. The deliverables include developing analytics strategy, building deep analytical models, web performance analysis, marketing mix modeling, and packaging findings into presentation-ready content for sales & marketing leadership.

The successful candidate will have relentless curiosity and possess a passion for creating innovative analysis to identify opportunities and building a sustainable data structure to support the analysis. Moreover, this person will excel at extracting insights from data and converting ideas to action.

Responsibilities & Expectations

These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required

• Proactively identify trends, risks, and opportunities in the vertical to influence and set strategy
• Serve as an integral strategic planning participant for the company and an essential internal resource for sales and marketing leadership on all analytics needs.
• Develop unique knowledge and understanding of sales and marketing segments by providing expert knowledge on historical, current and predictive views of sales and marketing metrics to key stakeholders
• Proactively diagnose the analytics requirements of the sales and marketing organizations; design and deliver processes and metrics
• Provide thought leadership on the application and usage data models and reporting to accomplish business objectives
• Understand the underlying data architecture supporting marketing and sales and how to use it to report on business performance
• Identify and optimize the true drivers of financial performance, productivity, web performance and other metrics
• Assist in developing and delivering presentations for partner conversations
• Create visualizations and reports for requested projects

Requirements

Minimum Qualifications & Credentials

• BSc/BA in Computer Science, Mathematics, Engineering or related field 
• Industry experience is beneficial

Hard/Technical Skills

• Fluent in English
• Understanding of data warehouse and data mining
• Familiarity with BI technologies (e.g. Microsoft Power BI, Qlik, Tableau)
• Knowledge of SQL is required and Python is a plus
• Proven abilities to take initiative and be innovative
• Analytical mind with a problem-solving aptitude

Soft Skills

• Must be highly curious, driven, and disciplined
• Excellent communication and people skills
• Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver;
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities

Specific Measures of Success – Expected Outcomes

Start Date to Start Date +1 Year

Leadership and Expertise:

• Within the first year, become the authoritative leader and expert in analytics for the designated sectors, recognized for providing essential analytical support and strategic guidance.

Strategic Growth Initiatives:

•  Proactively deliver comprehensive analyses that drive significant growth within the supported categories. Develop and implement strategies to close coverage gaps and optimize business processes, thereby boosting efficiency and profitability.

Core Values

Raise The Bar

• We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

• We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

• We care above all else. We have servant hearts for our consumers, customers, and colleagues.

Physical Requirements & Environmental Conditions

Location: Remote/ Tulsa

Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.

Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan