About the Role

We are looking for an Operations Lead to join the Stitch Fix Transportation team. As the Operations Lead, you will serve as the liaison between carrier & warehouse operational teams and will work cross functionally to execute strategic initiatives. 

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Serve as the primary liaison with 3PL, carriers and warehouse teams to resolve carrier related issues for inbound transportation from vendors
• Act as point for inbound transportation communication to resolve vendor-carrier issues 
• Review metrics and drive carrier improvement in performances (ex. On Time Delivery) through weekly business reviews 
• Ability to perform ad hoc analysis using data visualization software and excel to optimize transportation costs
• Utilize problem solving skills to identify transportation related challenges, evaluate and size potential solutions, and make data driven recommendations to improve process and manage costs
• Collaborate with cross functional teams, both internal and external, to align objectives
• Support operational projects from conception through implementation 
• Travel to warehouse to support project roll outs or new initiatives 

 WE’RE EXCITED ABOUT YOU BECAUSE...

• You have 3-5 years of work experience in Operations/Logistics
• You have excellent written and verbal communication and can clearly and concisely present information in an engaging way to partners
• You have strong Excel skills; experience with Looker & SQL a plus
• You’re savvy at leveraging data in your analysis and decision-making and are an expert in analyzing and working with large amounts of data. You have great attention to detail without losing sight of the bigger picture
• You thrive in a fast-paced environment and can manage/prioritize multiple projects
• No task is too big or too small and you are willing to roll up your sleeves and get your hands dirty to get the job done
• You have great business acumen and are able to exercise judgment on when to work  independently and when to bring partners to make business decision or recommendations
• You are inquisitive and enjoy learning how things work
• Above all else, you are bright, kind and motivated by challenge

You'll love working at Stitch Fix because we...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation, and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create a meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We’re changing the industry and bringing personal styling to everybody. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.

Find a career that looks good on you—apply today!

We are an equal opportunity employer seeking individuals who value and will support a friendly, team-oriented and drug free workplace.  Applicants may be required to submit to a criminal background check prior to commencing employment.

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To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email RecruitingOperations@stitchfix.com. 

You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness