Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

As the Mailroom Supervisor, you'll play a crucial role in our organization by overseeing the day-to-day operations of our Payer Operations mail team. Your leadership will empower associates to excel in their roles, all while delivering optimal business results.

You will:

• Be responsible for the daily operation of all mail processing functions including inbound mail, PAF, research and any other identified functions
• Provide the following to the Payer Ops mail team on a daily basis: work prioritization and resource allocation
• Supervise day-to-day team performance, conduct 1:1’s and quarterly performance assessments
• Review and approve time sheets for accuracy 
• Maintain and track productivity and quality metrics for all team members
• Provide coaching and feedback on achieving production and quality standards of the role
• Motivate team members through effective training, supplemental materials and coaching to improve quality and production
• Serve as a resource and subject matter expert to staff
• Ensure compliance with HIPAA regulations and requirements
• Complete all special projects and other duties as assigned

What you will bring to the table: 

• Ability to work in a fast-paced, mailroom production environment while maintaining adherence to high quality standards
• Effective decision making; ability to make fact-based operational decisions quickly
• Demonstrated ability to successfully coach, mentor and develop associates
• Analytical skills needed to track and analyze data to drive KPIs and process improvements within the department
• Ability to work onsite 100% of the time at our Phoenix based office
• Ability to be flexible in the work environment
• Excellent written and verbal communication skills
• Experience with Microsoft applications (Word, PowerPoint, Excel, and Outlook)

We are committed to building a diverse team of Datavanters where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive and internally fair. Salary ranges for this function are developed with the support of benchmarks and industry best practices. 

The estimated salary range for this role is  $52,700 - $62,000.

This is an onsite/field-based position.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.