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Operations Specialist, Roanoke, VA at
Virginia, United States


Job Descrption
You will work within the Bird Operations team to help develop and manage our Field Operations. You will be contributing to the development of our Field Operations team by helping create Standard Operating Procedures, managing projects, loss mitigation, and field communications.


What You'll Do
  • Contribute in maintaining and creating relationships with our customers 
  • Help facilitate growth within our organization 
  • Identify signs of fraud, increase vehicle availability, & support in vehicle safety and retention
  • Support and manage market health by sustaining customer relations 
  • Work directly with the entire operations, data analytics, & product teams to streamline and increase efficiency 
  • Enter on the ground floor of a fast growing and dynamic last mile transportation startup 


What You'll Need
  • Bachelor's degree from a competitive university
  • Exceptional problem solver who has owned projects from start to finish
  • Ability to craft clear, concise, upbeat communications
  • High-level proficiency with with Microsoft Excel and G-suite
  • Growth mindset: you seek out learning opportunities for yourself and the team
  • Self-Starter that radiates positivity and possess a “can-do” attitude

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