Supply Chain Planner at Mitsubishi Heavy Industries
Uxbridge, United Kingdom
Job Descrption
Job title:
Job Title: Supply Chain Planner
Position: Permanent
Functional area: Account Management Division
Reporting to: Account Management Division Deputy General Manager
Purpose of the job:
SALES ORDER PROCESSING: to manage the orders of our distributors, liaising with the warehouse, suppliers and other members of the team to ensure their queries are timely looked after and the goods are shipped in line with customers’ expectations.
OPERATIONS PLANNING: Demand planning and reporting of sales, stock, backorders and shipment schedules.
PROJECTS: Support the Account management team with implementation of new business/lines of products, and projects to improve the efficiency of the company which might require extensive ERP development.
OTHER DUTIES: Internal/external auditing support, Customs/product classification, item master update, logistics cost reporting, etc.
General Duties
Sales Order Processing for all Mitsubishi Air-conditioning products (Units, accessories, spare parts):
Daily processing of sales orders in our system
Tracing and release of Back Orders in our system
Preparing and supplying the necessary documentation (P/L, Proforma invoices) to our customers
Liaising with customers by phone and/or email answering enquiries in regards to sales orders, stock availability and Orders ETAs
Liaising with the Warehouse staff to resolve delivery and stock issues
Liaising with our European and Asian suppliers.
Consult with Technical Team (Pre/After sales as appropriate) to support sales
Release Stock and Control aged back orders on a daily basis to support inventory management
Filing of necessary shipping documentation (POs, Bill of lading. waybills, invoices, credit memos, etc)
Assisting during the auditing process
Operations Planning
Liaising with vendors to ensure proper replenishment of stock
Demand planning for assigned category
Understand reporting tool Power BI and create reports when requested
Day to day monitoring:
Production schedule update
Inbound update
Projects:
Support with new business set up
Support with new lines of products and new customers
Support with new demand planning and replenishment system
OTHER DUTIES
Internal/External auditing support
Customs/product classifications
Update of item master in the system
Troubleshooting of ERP system.
Logistic cost benchmarking, Route to market study, and so forth
Required Skills
Good analytical and numerical skills
Good Communication skills
Excellent Customer service attitude (internal/external)
Minimum 2 years experience in demand planning and stock management
Proactiveness
Teamwork and cooperation with colleagues
Personal responsibility
Commercial awareness
Ability to manage priorities
Initiative and problem solving attitude
MS Office (Advanced - Excel is key)
Experience with System/ERP (nice to have)
Accounting knowledge (nice to have)
Interest in the technical aspects of aircon units (Desirable)
Education:
English and Maths GCSE Grade C or above, or equivalent
Location:
5 The Square, Stockley Park, Uxbridge, UB11 1ET
Working Hours:
9:00 – 17:00 (1 hour lunch break), 35 hours per week, Monday to Friday
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