About the team
Have you ever used Zillow for buying or renting a home? If so, did you receive Zillow's new listings and home recommendation emails and push notifications? If you absolutely loved that experience or if those communications helped you find your dream home, then we have an exciting invitation for you – come join the team! On the other hand, if you had a less than stellar experience, there's still good news – come join us in revolutionizing the way people search for their dream homes! Let's make the experience even cooler and more amazing together!Product Communications are the homepage of Zillow for many customers and critical to the success of Zillow's mission. We are passionate about helping customers unlock life’s next chapter through personalized communications. Getting each customer the right message through the right channel at the right time and with the right frequency is the key. The billions of customer communications we send each month are a key driver of engagement for Zillow and an integral part of the product experience.
About the role
Our goal is to reinvent home shopping through highly personalized, seamless experiences through product led communications that are augmented with outstanding, rich content and insights.
As a Principal Product Manager, you'll define our product strategy for messaging channels (email, mobile push). You'll collaborate with engineering, design, data science, applied science, research, and marketing teams to achieve our goal of helping customers find their dream homes.
What you'll be doing:
Define "big problem" spaces and opportunities for buyers and renters and create the notifications product strategy and roadmap for the Zillow home shopping experience.
Deliver impact and results by defining success metrics, analyzing data for insights, prioritizing what to build, and coordinating with partner teams to align efforts to business strategies
Facilitate decision-making across cross-functional teams to deliver products that drive ambitious customer and business growth.
Mobilize your teams to do their best work by providing clear direction, handling dependencies, removing blockers and applying effective operating rhythms
Deliver insightful product recommendations to business leaders and the executive team in a persuasive and thoughtful manner.
Implement outstanding product management processes to increase team velocity, quality, and accountability.
Inform strategy by monitoring competitors, the latest trends, understanding customer needs and technical designs of products to serve them
Who you are
7+ years of product management experience, with proven ability to lead and test products at scale and launch experiences for millions of customers.
Ability to articulate a clear vision and strategy that inspires and motivates the team, aligning their efforts towards achieving business goals.
Expertise in email and push deliverability and technical aspects of email marketing platforms, push notification services and related tools.
Strong skills in experimentation, including hypothesis generation, A/B testing, and analysis of results.
Proven track record to establish relationships and collaborate effectively with partners at all levels of the organization, from C-level executives to individual contributors.
Solid skills in leading and influencing through persuasion, negotiation, and consensus building.
Possess a proactive, positive, can-do attitude, approaching challenges with enthusiasm and a solutions-oriented approach.
Stay up to date with the latest trends, best practices and industry benchmarks
Nice to have
Expertise in email and push deliverability and technical aspects of email marketing platforms, push notification services and related tools.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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