Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.2 billion in 2023.

Job Description

The Salesforce Support team has been created to support and develop the growing reliance on Salesforce as a central tool that unites all key functions. The team are producing new processes with accompanying training plans to guide Salesforce users in the correct and most effective use of the CRM tool. They are also rolling out new developments that will streamline and enhance the way we do business in Sika.

As a Salesforce Trainer, you will collaborate with our experienced Salesforce team to provide essential support to our users. Your mission will be to ensure that Salesforce is trained out to all users and feedback is analysed to continually improve our Salesforce training offering.

You will play a pivotal role in enhancing the skills of our workforce, facilitating smoother onboarding processes for new users and keeping our users trained on the latest features and best practices.

The Opportunity: 

At Sika we're committed to excellence, innovation, and growth. We are seeking a dedicated Salesforce Trainer to join our team, focusing on delivering comprehensive training programs across Sales Cloud, Service Cloud and custom configurations.

This role is ideal for a seasoned Salesforce Administrator looking to transition into a training-centric position or for a Salesforce Champion/Key User ready to step up into a specialised training role.

As a Salesforce Trainer, you will be responsible for conducting engaging and effective training sessions primarily through face-to-face classroom settings, with some digital/virtual delivery formats. This role requires a passion for Salesforce, excellent communication skills, and the ability to inspire and educate diverse audiences.

This role provides hands-on experience in supporting our Salesforce user base and contributing to the success of our Salesforce initiatives.

The Rewards:

You will be rewarded with a competitive salary and a sweep of great benefits. We pride ourselves on our total reward package:

• EV/PHEV Company Car Fleet or Car Cash Allowance
• Holiday 25 days rising to 28 days with service, plus bank holidays
• Hybrid Working: Frequent travel required. 1 day per week working from home
• Core Hours Working
• A company pension contribution of up to 10%
• Private healthcare for you, with option to add family
• Group life cover at 6x your annual salary
• Global Income Protection (PHI)
• Enhanced maternity and paternity pay
• Staff discount platform & Cycle to Work scheme
• Dedicated Service Awards for reaching key milestones
• Selected discounted Sika products
• 40 hours per week
• Planned Start Date: ASAP

The Skills:

A significant commitment to professional and personal development from day one, including a comprehensive local, product knowledge and leadership development initiatives complimented by a global Sika Business School offering.

The Future: 

The opportunity to progress within a global company across a variety of business areas.

Job Description:

• Deliver tailored training for various user levels and functions, focusing on onboarding, refreshers and new Salesforce features.
• Develop engaging training materials for face-to-face and virtual sessions, collaborating with stakeholders.
• Conduct interactive training primarily in classrooms across the UK, with virtual options as needed.
• Provide hands-on support during and after training sessions, collecting feedback for continuous improvement.
• Assist in developing and updating training documentation and resources.
• Support user adoption initiatives and align training with organisational goals.

Conduct gap analysis to maintain consistent training standards across departments.

Qualifications

• Minimum 2 years of practical Salesforce training experience across Sales Cloud, Service Cloud and custom configurations.
• Enthusiasm for Salesforce and technology in general.
• Passion for creating engaging training content.
• Strong understanding of Salesforce functionality, with certifications desirable.
• Excellent communication and presentation skills for diverse audiences.
• Proven track record in conducting interactive training sessions, both in-person and virtually.
• Adaptability to various learning styles, focusing on personalised training experiences.
• Commitment to empowering users and continuous professional development.
• Strong organisational skills for managing multiple training initiatives.
• Collaborative mindset for effective teamwork.
• Full UK Driving Licence and willingness to travel frequently.
• Desirable qualifications such as CIPD or train-the-trainer certification.

Additional Information

This is not a remote role and will require frequent travel across the UK. Candidates must be willing and able to travel as needed for training sessions and events.

If you are passionate about Salesforce and have a knack for inspiring and educating others, we invite you to apply and become a vital part of our Salesforce support team.