About Vanguard 

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.  

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.  

Team & Opportunity  

Completes complex tasks, manages priorities, and analyzes inputs to meet operational objectives. Responsible for tasks in support of liquidity management, corporate actions or trade administration teams. Produces gold-copy data per function assigned with a focus on operational efficiency and output quality. 

Core Responsibilities 

• Provides daily oversight of operations through exception management controls and analyzing cash flow, transaction, and portfolio holdings data to ensure accurate gold copy data is calculated and distributed to downstream clients timely. 

• Initiates and supports/leads business critical projects by completing comprehensive analysis, recommending appropriate solutions, and participating in the implementation process. 

• Assists in the creation of workflow procedures and maintains comprehensive documentation of all current policies and procedures and is continually identifying ways to improve the global controls environment. 

• Identifies, measures, manages, and monitors operational risks and proactively seeks to mitigate those risks by developing improved processes, policies, controls and relationships with internal partners. 

• Establishes and maintains effective communication with all internal and external partners and collaborates to resolve issues regarding process and reconciliation breakpoints. 

• Stays knowledgeable on domestic and international portfolio policies and regulations for determining how they impact team operations.  

• Participates in Control and Risk Management, Contingency and Information Security efforts to mitigate business risks. 

Qualifications 

• Undergraduate degree in a related field is preferred, any relevant post-graduate qualifications would be highly regarded. 

• Experience in fund & investment operations is preferred, with an understanding of IBOR being highly regarded. 

• Demonstrated analytical, conceptual, problem solving, continuous improvement and attention to detail skills. 

• Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives 

• Ability to be flexible in a dynamic environment, be a self-starter with ability to learn quickly organize and prioritize work and meet the clients expectations. 

• Excellent judgment and proven ability to analyse issues quickly and independently to take appropriate action under tight time constraints. 

Inclusion Statement 

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” 

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose. 

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. 

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.