Salesforce System Administrator – Release Specialist
 

Do you enjoy leveraging data to test existing assumptions and identify solutions ?
 

Are you an innovator with exceptional attention for detail ?
 

About our Team
 

Our Salesforce practice team is dedicated to maximizing the value our sales teams get from SF.com platform. We provide development, business analysis, release management and L2 support to our end users. We’re passionate about solving business challenges by finding the right solutions through SF.com platform and supporting our users to enable first class customer experience for our clients.
 

About the Role
 

The role will have specific responsibility for executing deployments for Elsevier’s Salesforce estate. This includes optimizing release processes and ensuring all functionality is delivered smoothly and efficiently to our stakeholders.
 

Responsibilities
 

• Applying release activities across Salesforce development teams, ensuring easy and timely deployments across environments
• Setting and managing consistent deployment routines, dependencies, identify issues and perform root-cause analysis to ensure they are not repeated
• Communicating with developers to properly resolve merge conflicts, deployment errors and code coverage criteria
• Contributing to define release readiness criteria and ensure all changes meet criteria prior to deployment
• Applying monitor and maintain all Salesforce development environments, including creating and synchronizing sandbox metadata and appropriate data sets
• Tracking release metrics to drive improvement and report successes/failures to stakeholders

Requirements
 

• Experience in Salesforce Certified Administration
• Be Able to manage and resolve complex and ambiguous technical issues
• Demonstrate analytical skills and experience working with large-scale, complex datasets
• Communicate well both a technical and business audience

Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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