MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.
Core Values
Principle
Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes
Quality
Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable
Respect
We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.
Advancement
MCPc offers employees ample opportunities to enhance their skills and grow as people. In 2022, 67 Associates received promotions which is 20% of our workforce!
Innovation
MCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.
Community commitment
We engage with organizations that address educational, cultural, and social needs. We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.
Benefits & Appreciation
The Desktop Support Technician will provide an excellent level of customer service and network troubleshooting with all users, be proactive in PC compliance, follow all IT procedures, and policies, and assist users with system hardware and software navigation. Responsibilities include:
Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.