Company Description

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Job Description

As part of the Sales Luxury & Lifestyle Middle East, India & APAC Team, The Insight Sales Specialist is responsible to assist the Executive Director of Sales and her direct reporting line with Sales related elements in their day-to-day sales activities.

   The Key role of the Insight Manager Sales is to support the day-to-day Ground Sales requirements of the department via clients enquiries handling, external clients online sales trainings (Brands, Hotels openings, , Event management support.

The Insight Manager Sales will interact with Luxury Travel Partners in the entire region directly via email or phone/virtual calls, as well as with Sales departments of International Accor Luxury & Lifestyle Hotels and the Directors of Sales Luxury & Lifestyle based in the Region.

Reporting to the Executive Director of Sales, the main duties of The insight Manager Sales will be to: 

• Manage and response in a timely manner to emailed sales leads & travel partners enquiries.
• Assist the Directors of Sales Luxury & Lifestyle in the covered regions with their sales requirements.
• Organize and conduct sales presentations to Travel Partners
• Communicate efficiently with respective hotels.
• Update CRM system with updated database information and Groups leads.
• Generate sales reports based on requirements.
• Assist Luxury Sales Team members with Events organizations and invitation processes.
• Ensure accurate luxury sales data generated and updated at hotel level.
• Support deployment and follow-ups of Loyalty Programs
• Attend weekly activity review meetings with Executive Director Luxury Sales – Middle East, India & APAC and prepare monthly reports as and when requested by the Executive Director Luxury Sales – Middle East, India & APAC.

Qualifications

Typical Background

• 2  to 3  years of experience in Luxury Sales/Meetings & Events at hotel or Regional/Global  Sales Level
• Presentation & English Skills
• Event Management Skills
• Administrative skills in using Microsoft tools

Competencies

• Accountable,  team player, ability to build relationship, work in matrix environment and with various stakeholders across all levels
• Ability to manage multiple priorities.
• Fluent English (Arabic or Chinese is a plus)
• Excellent communication skills
• Organizational skills
• Agile, Innovative, entrepreneurial thinking
• Ability to manage several topics and files at the same time.
• Empathy, ability to convince