Simulator Pilot (UAE National) 
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  

Your Opportunity

Serco is looking for candidates who have keen interest in providing services of enacting the role of Simulator Pilot in the simulator-based environment replicating air traffic scenarios for ATCO training; where they will be working closely with the Simulation Team and reporting to the Simulator Supervisor.

An ideal candidate is someone who engages and influences others by using a wide range of communication methods and styles, facilitates understanding and encourages communication both within own team and more broadly and remains calm in uncertain or challenging situations and consistently behaves in a manner acceptable to others.

This role location will be based in DWC, Al Maktoum Airport, at Dubai Air Navigation Services (DANS). DANS provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.

Key accountabilities

• To provide a realistic performance during various ATC scenarios as per the exercise script/objective.
• Participate in testing and configuration of relevant equipment and software relating to the simulator and its upgrades.
• Maintain operational knowledge and understanding of associated/ancillary equipment.
• Maintain thorough knowledge and understanding of relevant parts of ICAO documents, AIP and local ATC instructions.
• Perform the assigned duties as ATSI/LCE/OJTI.

Specific requirements

• Working experience in any ATC unit  or in an Aviation related environment.
• Preferably an APL License holder
• Proficiency in standard ICAO phraseology and such other terminology as may be necessary and relevant during simulation of emergencies.
• Good knowledge of aviation related subjects like Air Traffic Services, Meteorology, air navigation, aircraft emergencies, Radar and Navigational aids
• UAE National
• Proficient in MS Office Package
• Good written and spoken English
• Ability to understand operational instructions
• Ability to follow a set guide as part of the technology/human interface between controller and aircraft in a simulated environment

What’s in it for you? 

• At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 
• Competitive monthly pay and allowances that are commensurate with the role and industry standards 
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.