Req ID: 120920 
Region: Americas 
Country: United States 
State/Province: Texas 
City:  Richardson 

General Overview

Functional Area:  Information Technology (ITM)
Career Stream:  IT Solutions (SOLN)
Role:  Manager (MG1)
Job Title: Manager, IT Solutions 1     
Job Code:  MG1-ITM-SOLN
Job Level:  Level 09    
Direct/Indirect Indicator:  Indirect

Summary

The Manager, IT Solutions provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The successful candidate will manage Azure infrastructure, the on-premise server application and the Cloud application used for hosting Celestica Richardson’s MES. They will lead integration requirements with customers to advise and determine the scope and feasibility/technical hurdles of any proposed integrations, as well as support site design and deployments in areas such as ERP, MES,EDIs, B2B and digital factory program initiatives.

The Manager, IT Solutions will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets Celestica's overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary.  The Manager, IT Solutions will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction.

Detailed Description

• Lead the design, implementation, and deployment of complex IT solutions tailored to meet the specific needs of large-scale and technically sophisticated clients 
• Serve as the primary point of contact for key client accounts, establishing and maintaining strong relationships through effective communication and strategic planning
• Manage Azure infrastructure in terms of:
• Monitor Web Application and Database Metrics, eg. % of App server response time, database DTU %
• Execute Start,Stop,Restart on Web Application
• Cloud implementation, administration and server management and governance
• Provide technical support and answer general queries on Azure related
• Monitor cost and implement alerts, calculate/plan for resource upgrade if production ramp up
• Escalation to MSFT/IBM for issues that require vendor support
• Scale up and down the database in case of production volume increase or decrease
• Manage the On-premise server application in terms of:
• Configure and support  the SpectrumPro (MES) print service application (Bartender/Loftware),  DES Application and other data feed application
• Execute the deployment of SpectrumPro (MES) print service application (Bartender/Loftware), DES, Datafeed application in production environment for new version
• Perform testing on SpectrumPro (MES) print server, DES and Datafeed application
• Deploy new version of on premise applications in QA and Production environment
• Enhancement and bug fix of on-premise applications ( DES, Print Service, Datafeed).
• Manage the Cloud application in terms of:
• Provide support and answer on site business users for general queries related to SpectrumPro (MES)
• Facilitate User Acceptance Testing with business/end users for new version release new deployment
• Train end users, business users on new SpectrumPro (MES) feature/functionality or new CFT deployment
• Deploy SpectrumPro (MES) new version to the QA environment (swap from staging to QA) and to the production environment (swap from staging to production)
• Develop Java flexscripts
• Design and develop labels using Loftware/Bartender
• Facilitate and execute the deployment of SpectrumPro for new CFT implementation

Knowledge/Skills/Competencies

• Proven track record of successful client relationship management, with the ability to build trust, manage expectations, and effectively navigate conflicts or disagreements to achieve mutually beneficial outcomes.
• Advanced knowledge of Celestica IT architecture strategies
• Adaptability and resilience, demonstrated by the ability to remain calm and focused under pressure, quickly adjust to changing priorities or circumstances, and persevere in the face of challenges to deliver exceptional results for clients.
• Strong understanding of web service architecture, RESTful APIs, Postman, authentication protocols, Javascript, JSON, and XML
• Understanding of the structure of web-based user interfaces, including HTML, CSS, URLs and URL parameters
• Experience with Azure Data Factory
• Experience on factory automation and machine integration

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
   

Typical Experience

• 4 to 6 years.  Experience in similar roles

Typical Education

• Bachelor Degree

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Ferrero  

Colgate-Palmolive