GCI, embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.

At GCI, we solve the hard problems. As a Operations Support Analyst, a typical day will include the following duties, but not limited to:

KEY RESPONSIBILITIES  

Work with a team in support of blended operations 

Provide support for operations 

Draft correspondence and documentation

Brief customer leadership on  status

Display a mastery of customer processes and approval boards

Respond to written memos from the customer field offices

Collaborate with other IC elements and stakeholders

REQUIRED QUALIFICATIONS 

Demonstrated experience in drafting and coordinating customer correspondences

Demonstrated experience with documentation, file management, requirements gathering, briefing review boards, briefing senior review panels, gathering and presenting metrics, and all source research as needed

Demonstrated experience with customer tools and databases

Strong understanding of the customer’s technical capabilities and methodologies

Experience drafting work products with actionable information for stakeholders 

Clear understanding of customer processes/procedures and proper protection methods 

Strong briefing skills

Experience conducting risk assessments

Experience supporting other partner engagements

Experience supporting OCONUS offices

Experience supporting other customer relationships

Strong interpersonal and writing skills 

Ability to manage multiple high priority tasks 

Highly Organized 

Very detail orientated

Hands on self-starter who can work independently

Willing to travel (short term) as requested by the customer

DESIRED QUALIFICATIONS 

(Highly desired) Experience with the Cyber threat 

(Highly desired) Experience with the East Asia region

Experience working complex projects in multi-team environment

Knowledge of computer networking and complex datasets