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People & Culture Generalist at World Vision
, United Kingdom


Job Descrption

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The People and Culture (P&C) Generalist will partner and collaborate with P&C Business Partners and client groups in support of strategic business objectives and operational processes. This is achieved by providing customer-focused, comprehensive and pragmatic HR advice and support in line with organisation policies, procedures and local legal requirements. The P&C Generalist will also be a functional, operational, training and administrative expert in various areas of HR such as Total Rewards, Employee Engagement, Performance Management, Human Capital Management, and more. They will also serve as a resource for HR support in their local HR context and provide collaborative support for continuous improvement in the P&C Operations space.

In addition, this position will be a local P&C partner for the United Kingdom. This entails working with on/offboarding employees and advising on local employment matters. As such, knowledge of employment laws, practices and process for the United Kingdom is required experience.

Human Resources Functional/Operational Expert

Collaboration with the GC P&C Business Partnering Team

  • Provide support to Business Partners and client groups on human resources issues, relevant employment laws and local HR issues – through all areas of the employee life cycle.
  • Assist in providing interpretation and advice to the Business Partners regarding policies, process and procedures
  • Utilizing our HRIS, ensure that assigned teams are properly maintained within the system
  • Act as the “P&C Support” profile within the HRIS, approving and troubleshooting when necessary.
  • Be a system expert within HRIS and other systems currently in use to deliver HR products and services – particularly in the business process related to human capital management (HCM)
  • Regularly liaise with assigned P&C Business Partners to proactively understand actions that will be requested.
  • Create strategic solutions to be approved and enacted by the Business Partnering team and be an advocate change agent as well as employee champion.
  • When instructed, act as the local subject matter expert for Business Partners and proxy as BP’s for matters assigned by the GC P&C BP.
  • When necessary, act as interpreter between Business Partner and client.

Human Resources Administration

  • Where applicable – Coordination and completion of locally mandated cyclical and ad-hoc processes such as leaves of absence programs, benefits, payroll, timekeeping, etc.
  • Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
  • Completion of all locally mandated cyclical and ad-hoc processes.
  • Using on-line systems, access data and answer customer inquiries within agreed service terms
  • Local P&C services as needed

Continuous Improvement

  • Audit and review processes and data within systems to troubleshoot errors, reconcile duplication and improve data
  • Continuously improve processes to simplify work completed by both the P&C Operations team and the P&C Business Partnering team
  • Participate in knowledge management initiatives and practices
  • Participate, collaborate and contribute in improvements with various people systems in partnership with other stakeholder within and outside of People & Culture.

Required Knowledge, Skills and Abilities:

  • At least 3 years’ experience in HR operations and processes (employee relations, employee engagement, training & development, payroll, recruitment, OD, performance management etc.)
  • Considerable knowledge of principles and practices of Human Resources administration
  • Knowledge of principles, practices and general employment laws/benefits for the United Kingdom. This can be obtained by being a UK national with experience or through previous experience in a global setting in which you may have supported the UK in their human resources matters though based outside of the UK.
  • Relevant tertiary qualifications or experience (BSc Human Resources, BSc Social Sciences, or any related course)
  • Ability and willingness to travel up to 5% of the time in any location where World Vision operates.
  • Ability to work in an office atmosphere as well as remote proficient in English

Preferred Knowledge and Qualifications

  • Professional HR certification or license is a plus but not a requirement for this role
  • Computer literacy with intermediate PC and administration skills
  • Advanced knowledge in applications such as Microsoft Excel, Microsoft Outlook, and Workday are preferred

Applicant Types Accepted:

Local Applicants Only

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