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Director, Art at
New York City, United States


Job Descrption

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

The Art Director is a brand expert with an in-depth understanding of digital and IRL content creation, who’s able to develop conceptual ideation and deliver a captivating visual message. This role will own the TRR brand across various channels - site, email, in-store, social, events, and internally. The ideal candidate will have experience in luxury fashion, strong digital experience, an analytical mind and a passion for good design. Must be a strong leader; a strong and compelling communicator; able to juggle and prioritize multiple demands from various departments; and push the brand forward. This position reports into the Chief Creative Officer and manages the Design team.

What You Get To Do Every Day

  • Oversee all aspects of visual design and art direction - from content creation to execution, while collaborating across Editorial, Studio, Merchandising, Marketing and Product teams, ensuring all deadlines are met. 
  • Collaborate with Editorial, Merchant, and Marketing Teams on fresh ways to tell our brand story across multiple channels, in a manner that is on brand and innovative. 
  • Generate & execute creative ideas for communicating our brand across home page, category pages, landing pages, and more. Integrate them in-store.  
  • Oversee imagery and design approval of assets
  • Provide art direction for in-house shoots  
  • Produce content with the user journey in mind, with an understanding of responsive wireframes and mobile-first design.
  • Inspire and lead the Design team

What You Bring To The Role

Minimum Requirements:

  • 8+  years in a fashion, e-commerce, publishing/media or retail environment
  • 3+ years managing a team
  • Bachelor's degree
  • Expert understanding of art direction, layout, color, typography
  • High level of proficiency across Photoshop, Illustrator and Indesign
  • Ability to work quickly, while multi-tasking and meeting deadlines
  • Constantly innovating and developing new ideas to push the site forward, while developing your team’s ability to do the same
  • A strong understanding and passion for the luxury e-commerce field
  • Travel between NJ and NY Offices (as needed)
  • Passion for staying current with trends and editorials in the luxury sector
  • Extensive knowledge and the ability to quickly identify luxury designers
  • Knowledge of all product categories including women’s, men’s, fine jewelry, kids and home & art is a plus
  • Ability to keep up with a fast paced environment juggling multiple projects and tight deadlines
  • Creative and sharp eye for visuals
  • Ability to work independently as well as part of a team.
  • Exceptional written and verbal communication skills
  • Ability to work hybrid from NYC, NY
  • Ability to Travel 10%

Preferred Requirements:

  • 8+ years experience in digital design is preferred

The expected salary range for this role is $177,953.00 - $214,079.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR9109 #LI-KR50 #LI-Hybrid 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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